How To Send Money On An MTN Merchant SIM Using SaylorPay

Important Notice
MTN Merchant SIMs currently do not support sending money to:

• Merchant IDs / Tills
• Telecel or AirtelTigo numbers

An MTN Merchant SIM can only send money to other MTN numbers.
Below is a clear guide on how to send money to other MTN subscribers using your MTN Merchant SIM via SaylorPay:

            Step 1: Launch SaylorPay & enable Merchant Mode

            Open the SaylorPay app and enable Merchant Mode if it isn't already active

Step 2: Navigate to Send Money

            Step 3: Enter the Recipient's MTN Number

            Type in the recipient's phone number, or select it from your contacts.

Important Note on Ported Numbers:
SaylorPay automatically detects the recipient's network based on standard network prefixes:

• MTN: 053, 054, 059, 055, 024, 025
• Telecel: 020, 050
• AirtelTigo: 027, 057, 026, 023, 056

If a phone number starts with a Telecel or AirtelTigo prefix but has been ported to MTN, make sure to manually reselect MTN as the network. Failing to do so will result in a transaction error.

Step 4: Enter the Amount

Input the amount you wish to send.

            Step 5: Add a Reference

            Choose one of the following:

•             Enter a custom reference, or
•             Tick the "Auto-generate reference" checkbox to let SaylorPay generate a unique reference for you every time.

Step 6: Confirm Sending Network

Select "MTN" as the network to send money from.

            Step 7: Initiate the Transfer

Step 8: Enter Your Mobile Money PIN

When prompted, input your Mobile Money PIN to authorize and complete the transaction.

✅ Summary

✔ MTN Merchant SIMs can only send money to MTN users
✔ Payments to Telecel, AirtelTigo, or Merchant IDs is not currently supported
✔ Ported numbers must be manually corrected if misidentified
✔ Process takes less than 30 seconds

Prefer watching rather than reading? Checkout our full step-by-step video tutorial below